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"We are very pleased with our Cupola! It arrived safe and our contractor was so impressed with the packaging, the Cupola itself and the way it was constructed to go up in sections. We have had so many compliments from neighbors. Anytime I will be able to pass along your company name, I will! We are 100% satisfied and you were so helpful when I was ordering, making sure we got what we wanted."
"New Concept Louvers has built us a variety of beautiful custom cupolas over the years. All of these cupolas have been very durable, easy to install, and completely customized; so that our clients get exactly what they want. Their service and products are both top notch. Give them a try and you won’t be disappointed!”
"We have purchased cupolas and weather vanes from New Concept Louvers for over six years. They are very detail oriented and help in any way they can. We have a very large project that we have been working on this entire time. They are able to help us remember what we have ordered in the past and if it is no longer available help us find a comparable item. They are willing to make sure we have a variety of weather vanes to choose from in the styles and finishes we need. They even had enough concern for us that after the tornado in Joplin and Branson they called to make sure we were OK. "
"New Concepts outstanding customer service and high quality manufacturing has made ABC Inc. a loyal customer for over fifteen years. Their commitment to high standards makes our commitment to them easy. And profitable! Pass on the word, New Concepts is the best in customer service! Thanks New Concepts!"
"I will begin my thank you note with a brief description of the problem I had. My home was built in 1951 and the original louver was made of wood with irregular dimensions. After years of meticulous caulking and painting, the original louver could no longer be maintained effectively enough to keep the rain out. After meeting with several siding contractors about replacement options, I was dissatisfied with their plans to completely rework the siding in order to accommodate a standard off-the-shelf louver.
"I felt like there had to be a better alternative, thinking that many homes built around the time mine was probably used the same irregularly-shaped louver design and that there might be a replacement louver available somewhere. I scoured the Internet looking for options and finally came across New Concept Louvers, Inc and decided to give you a call. After visiting with Becky and Brent, I knew I had found exactly what I was looking for. After sending in several pictures of my existing louver and opening, Brent explained exactly what I needed to do to prep the opening and how to take the measurements he needed for a custom-made, perfect-fit louver for my specific application.
"Within a couple of weeks, my new louver arrived in excellent condition. It was wrapped in aluminum so it would be maintenance-free. I was very pleased when the new louver slid snugly right into the existing opening of the siding. I secured it from the back side in the attic so that there are no exposed screws. As can be seen from the photos, the new louver looks perfect.
"I cannot thank you enough for building this louver for me. It was THE perfect solution to replace my original wood louver!!! Your friendliness, helpfulness, professionalism and expertise are TOP-NOTCH. I have two other original louvers on my house and will definitely come back to New Concept Louvers when those need to be replaced!"
Wow what a great product. I will be selling more of these in the future. You guys were great to work with. Thank you very much.
"I would like to give my appreciation to your fine organization for helping me through the years with quoting special projects in the Northern Indiana area.
"I have always been involved in commercial type roofing and siding products and dealing in specialty products was always my strength. Your company New Concept Louvers and with Brent in your office always without fail took excellent care of my customers needs. I knew if I was at a job site or a contractors office or looking through blue prints and saw a ventilation type product that was complete out of the ordinary I knew by making a phone call to New Concept (Brent) I would have the issue solved in a short time with a drawing and a quote.
"Your company have saved me many times and always made me and my company look good and therefore I got repeat business not only on your products but also because the customer had faith in me gave me orders on other products. Thanks again for all your help"
"We here at Mack Brothers Building Contractors, Inc. want to say a huge “THANK YOU” to Brent, Becky and staff at New Concepts. Not only are your products quality, but the service is unheard of exceptional. When we needed help with that important project, you went above and beyond what a normal supplier would do. You are on the top of our list for future construction supplies. Thank you so much! "
"I have been buying louvers and cupolas from New Concept Louvers for several years now. The high level of technical knowledge, expert advice, and professionalism keeps me coming back. They succeed by meeting my expectations for delivering an exceptional product in a timely fashion and at competitive pricing. Having a responsive and professional supplier helps me to succeed in bringing value to my customer and that in turn generates repeat business."
"We have been a customer of New Concept Louvers since at least 1994. They have surpassed our expectations with each passing year. We have yet to throw a shape or product that they have not been able to produce for us. Their product selections and design truly make doing business with New Concept Louvers very easy. Also, I love working with everyone there…they are a step above the rest."
"We opened up the crates today. They look great! We’ve contracted our structural steel sub to install them and their comment was 'We aren’t qualified to touch things this nice!' I had to laugh a little."
"Thank you for your personal attention to detail and patience. We work with many suppliers and vendors and wish they were as helpful and pleasant to deal with. Keep up the good work! "
"Louvers were delivered yesterday. I just finished installing them and they look great. My compliments to New Concept Louvers, you guys have one of the better louvered products I’ve seen in quite a while and I hope I get to use them again soon as they’ve added such a nice touch to the front elevation of the home we are currently working on. "
"Wow! You were not kidding! That is more beautiful than I could have imagined!!! Thank you so much! Thanks again-hope to do lots of business together in the future. "